Business outsourcing has become more and more popular these days, especially at the height of the COVID19 pandemic. According to an article in Forbes, in just a few months, Covid-19 has fast-tracked digital transformation for global companies by an average of six years. However, you need to be careful when you do decide to hire an outside company or a person for your project. As a business owner, there are some things that you should know about the dangers of business outsourcing.
Some of the problems that may occur is turnover, knowledge, and attitude problems. These can be difficult to handle. When you hire a business outsourcing company to provide you staff on a temporary basis problems often occur with turnover rates.
Outsourcing companies have a higher turnover rate than most companies and you need to be prepared if you tend to go through employees quickly.
When turnover occurs you have to continue to train them. If you need to pull an employee out from their current workload to train a new employee then this can create a problem with that employee getting behind.
Turnover can also cause problems with knowledge of the company. When you have to retrain employees about policies and procedures it might take some time for a new employee to get the hang of things.
Most employers believe it takes approximately two weeks for a new employee to get settled in. However, if you’re in the service business, your customer service may take a hit and you might have clients complaining about your service.
Another thing you need to think about with outsourcing is that the employee is not working for you. Many temporary employees want a full-time job with the company they are working for because they need the benefits.
However, when an employee is not really working for you then they don’t take on the mission and the vision of the company and don’t believe in instilling it.
Often times, you might see outsourced employees not care about the company like they should. Not generally speaking, but this can happen.
You should ensure all outsourced staff will hold true to the company even though they are not really your employee.
Business outsourcing when done with the right company or people, you get the full benefits of outsourcing and can help your company or business have exponential growth.
Are you ready to outsource some of your business processes? Talk to us.